We are very excited and proud to announce the launch of Amplify Connect. A simple solution that will completely change the way you engage with your visitors.
People want to connect with real people and not brands. Brands are not people but brands are made by people. So why not use a real person from your company to represent your brand.
Amplify Connect helps you present a human face to your users. This encourages users to engage with you. It is an ice breaker between you and your site visitors.
What it does?
1. Bi-directional User Feedback
Feedback widgets, Contact Us forms etc are seen by your users as one-way conversations. Users after filling up a form are not even sure if they will receive a reply. But with Amplify Connect these feedbacks are turned into conversations and stored in a personalised user-inbox for every user.
2. Pro-active User Engagement
Less than 0.5% users on any site submits a feedback or fill up a contact form. So instead of waiting for users to contact you, why not greet them with a custom message when they pay you a visit.
3. Easy and yet powerful customer support
Easily assign these conversations and support requests to team members. Use email forwarding to centralise your support queries via Amplify Connect.
4. An additional marketing channel
Get your marketing messages across to your customer through their personalised inboxes on your site.
We would be happy to hear any feedback, suggestions or opinions.